Legal notice

Website Information

Website Name: Clarte Lights
Website URL: https://www.clartelights.com/ (official online store)

Registered Business Address

Anjelierenstraat 13
1441 HK Purmerend
Netherlands

Contact Details

Phone: +31 6 17486348
Email: info@clartelights.com

Customer Service

Customer service hours: Monday to Saturday: 9:00 AM – 7:00 PM
We strive to respond to all customer inquiries within 24 hours.

Responsible Party

N.M. Commerce is responsible for the content and operation of this website in accordance with applicable Dutch, European Union and United Kingdom laws.

Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, product descriptions, and design elements, is the intellectual property of Clarte Lights / N.M. Commerce, unless otherwise stated. Unauthorized use, reproduction, or distribution of any content without prior written permission is strictly prohibited.

Liability Disclaimer

While we strive to ensure that all information on this website is accurate and up to date, we make no guarantees regarding the completeness, accuracy, or reliability of the content. N.M. Commerce shall not be held liable for any direct or indirect damages resulting from the use of this website, except where liability is required by law.

External Links

This website may contain links to external third-party websites. We have no control over the content of these websites and therefore assume no liability for external content. The respective operators are solely responsible for their websites.

Applicable Law & Jurisdiction

For purchases made from the Netherlands, this Legal Notice is governed by the laws of the Netherlands, and any disputes arising in connection with the use of this website shall be subject to the jurisdiction of the competent courts of the Netherlands.

For purchases made from the United Kingdom, this Legal Notice is governed by the laws of England and Wales, and any disputes arising in connection with the use of this website shall be subject to the jurisdiction of the courts of England and Wales.

In each case, mandatory consumer protection laws of the country in which you reside continue to apply where they provide otherwise.

Dispute Resolution

We would always rather resolve a complaint directly. Please contact us at info@clartelights.com and we will respond within 24 hours.

If we cannot resolve the matter together, consumers may seek independent advice or refer the matter to:

Netherlands — De Geschillencommissie (degeschillencommissie.nl)
Cross-border within the European Union — European Consumer Centre (eccnederland.nl)
United Kingdom — Citizens Advice consumer service (citizensadvice.org.uk)

You may also bring the matter before the competent court. N.M. Commerce is not obliged to participate in dispute resolution proceedings before a consumer arbitration board