How can we help?

Are replacement parts and batteries available?

Are the lamps easy to move around the venue?

Are the lamps repairable rather than disposable?

Are the lamps safe around guests and food?

Can delivery be timed to my opening or event?

Can I become a reseller or distributor?

Can I charge multiple lamps at once?

Can I expand my collection later?

Can I get expert advice for my venue?

Can I manage orders for multiple locations?

Can I order a sample before committing?

Can I reserve lamps for a venue opening or event date?

Can I return my order if I am not satisfied?

Can I track my order?

Can the lamps be customized?

Can the lamps be used outdoors?

Can you help my team get set up and trained on the lamps?

Do the lamps require any wiring or installation?

Do you offer partnerships for hotel groups and chains?

Do you offer volume discounts?

Do you work with hospitality consultants?

Do you work with interior designers and architects?

How bright are our lamps?

How do I arrange a repair?

How do I care for darker finishes?

How do I charge my lamp?

How do I clean a spill or splash?

How do I clean my lamps?

How do I control the lamp?

How do I get technical support?

How do I keep my lamps looking their best over time?

How do I keep the charging base clean?

How do I pair the remote with my lamp?

How do I place an order?

How do I request a quotation?

How long does delivery take?

How long does it take to charge?

How long does the battery last on a single charge?

How long will the battery last over time?

How much does delivery cost?

How will my order be delivered?

Is it safe to leave my lamps charging?

Is the battery replaceable?

My lamp won't turn on or charge. What should I check?

My remote isn't responding. What should I do?

What colour temperatures are available?

What happens after I place an order?

What if I lose or damage my remote?

What if my battery stops working?

What if my order arrives damaged?